I accidentally let the vacuum head come out of the water while I was cleaning the pool and lost the suction, what should I do?
Be very cautious when you are vacuuming near the surface of the pool water. If you allow the system to suck in air by letting the vacuum head get too close to the surface, the pump will lose it’s prime and you will need to re-prime the vacuum hose and the pump before you can continue.
I added algaecide to my pool, but the algae didn't go away. What did I do wrong?
First, you must add the algaecide according to the directions. If you don't add the correct dosage amount, it won't kill any of the algae. However, be aware that using the entire bottle of algaecide is also ineffective. Not only will you spend additional money, large doses can also lead to staining and foaming in your pool.
In addition to properly dosing your water, it is also recommended that the algaecide be added in the morning on a bright sunny day for best results. Algae are plants and grow in the presence of sunlight. Adding algaecide during algae's best growth time will increase intake of the algaecide and make it more effective. If black algae is present, brushing the algae at least once daily will also help expedite algae removal. Brushing the dead cells away makes the living algae more vulnerable to the algaecide.
I am losing the suction on my vacuum shortly after hooking the hose up. I have checked all the skimmers and the filter is clean, what could be the problem?
If the system loses it’s prime after you hook up the vacuum but before you have done much vacuuming, it is probably sucking air through a hole or crack in the vacuum hose. Try reversing the ends of the hose so that the end that was at the skinner is now at the vacuum head and visa versa
I have a lot of sediment, leaves and such in my pool. Can I vacuum this straight out the backwash or waste line?
Once in a while there may be a lot of sediment in the bottom of the pool and the homeowner wants to vacuum this debris straight out the backwash or waste line. This is a good idea under certain circumstances. The pool can be ‘pump vacuumed’ or ‘vacuumed to waste’ by setting the dial valve to the ‘waste’ or ‘drain’ position. It should never be vacuumed on ‘backwash’ or the dirt and debris will be deposited in the bottom of the filter and when the selector valve is put back on ‘filter’, it will blow the dirt, debris and sediment right back into the pool through the jets.
Is there anything I should do before vacuuming my pool to the waste setting on my filter?
If you are going to Pump Vacuum to Waste then you will need to fill the pool up with water to compensate for the water that you will pump out of it. The vacuum will lose it’s prime when the water gets to the bottom of the skimmer opening in the wall of the pool so it is a good idea to be sure that the pool has extra water in it.
What does "Vacuum to Waste" mean?
When you "Vacuum to Waste" you are pumping the debris you vacuum out of the pool and sending the water to the waste line, and not through the pool filter. This method removes a large amount of water from the pool in a short time so be sure the pool is full before you begin. This method is used for large amounts of debris and dirt. This method will only work for circulation systems that use a 6-position filter valve. If you have an older "Push-Pull" style filter valve you must vacuum through the pool filter. Be sure to monitor the location where the waste line is connected to the sewer system in your home, just in case the sewer line cannot handle the large amount of water and overflows.
What is the correct water level in my pool?
The water level in a swimming pool should be at the center of the through the wall skimmer.
What kind of swimming pool supplies do you carry?
At this time, we carry 100's of different products to help run and maintain your pool. Pool skimmers, pool chemicals, pool covers, maintenance equipment and much more. Feel free to browse through our pool products list and miscellaneous pool equipment or contact us if you need of something not shown or featured on our website.
Why do I keep losing suction when vacuuming my pool?
If, during vacuuming, you notice a loss of suction, this might be an indication that your filter or skimmer basket or even the pump basket might have collected a large enough amount of dirt or debris that it is becoming clogged and the water cannot pass freely. Stop vacuuming. Check and clean the various strainer baskets, open all of the valves and backwash the filter if the obstruction has not already been determined to be in the skimmer or pump baskets.
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